top of page
Terms of Use

Terms of Use:

This website is owned and operated by Claire Madden using wix.com  These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information & treatments on Ayurveda, Massage & Yoga. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Claire Madden. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations.

You agree to indemnify and hold Claire Madden harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to or arising out of or in connection with your use of the website or any of the services offered on the website

To the maximum extent permitted by applicable law, in no event shall Claire Madden, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. 
To the maximum extent permitted by applicable law, Claire Madden assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein.

We reserves the right to modify these terms from time-to-time at our sole discretion.  Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you wish not to receive such promotional materials or notices – please just notify us at any time.
 

Privacy Policy

Privacy Policy:

Spiral Path Therapies respects and protects your privacy. This notice sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website at www.spiralpaththerapies.co.uk and us, the website owners, together with details about the way we use, store and protect any personal data we collect from you, or that you provide to us.

  1. Who is responsible for your data

  2. What information do we collect?

  3. Using and sharing your personal data

  4. Security of your personal data

  5. Complaints

1. Who is responsible for your personal information?

For the purposes of the Data Protection Legislation, Spiral Path Therapies (hereinafter referred to as “we”, “our” or “us”) is the data controller in respect of your personal information, that we collect and process as described in this Privacy Policy.


2. What information do we collect?

We will only collect personal information as volunteered by you.
 

When you book an appointment for massage or yoga, we collect personal details such as your name, surname, email address and telephone or mobile number. This information is used to identify you, to provide the service you have requested and to contact you about the appointments and services you have booked. The personal/health information we collect for Ayurveda is retained and used to offer  the best advice & herbal medicinal treatments for your health & wellbeing.  All information is kept securely and confidentially solely by us.

To provide a safe and effective massage treatment we also collect information regarding your medical background and lifestyle choices at the time of the treatment. This information is used to make sure your treatment is as effective as possible.

When you sign up to our email newsletter via the website, we will collect your name and surname and your email address.

If you become a member via Facebook or Google, we will collect your name, profile picture and email address. If you become a member via email, we will collect your name and email address.

When you use the website, we receive information about your computer. Spiral Path Therapies may also collect certain non-identifying information including, but not limited to, your IP address, browser type, referral source, operating system, and date and time of your visit.

We use “cookies” placed in the browser file to help us collect general information about the behaviour of visitors on our website. This helps us to monitor and improve our website’s functionality and give you a better browsing experience. Most browsers allow you to refuse to accept cookies. You may decline, disable or delete cookies whilst visiting this website but this may affect the usability of the site.

If you purchase services online, we collect a record of your transaction, but we do not store your card details.

When you buy a gift voucher, we collect personal details such as your name, surname, your email address, the recipient’s name and surname, and possibly a postal address for the recipient. This information is used to identify you and provide the service you have requested.

 

 

 

2. Using your personal data

Any personal information that you provide us with is used exclusively by Spiral Path Therapies to provide you with the service you have purchased and may be used to inform you of current and future activities as described on this website if you have previously attended a yoga class in the last 12 months or had a massage within the last 12 months. Our lawful ground for this is legitimate interest. You can ask us to stop sending you activity information at any time by unsubscribing from our email newsletter.

When you provide us with your personal information in the course of booking a yoga class or block of classes, booking an appointment for a massage, providing pre-massage health data or making a payment, our lawful ground of processing this information is contract, to enable us to carry out a contract between us and you and /or legitimate interest, by taking steps at your request to enter into a such a contract. You are giving your consent to us to collect the required information and to use it for that specific reason.

If you have signed up for a block of 4 yoga classes, or indicated your intention to sign up for the next block of 4 classes, we will send you emails and /or text updates to remind you about the schedule, to advise of a change to the schedule or to advise you of dates for the next set of classes.

We will treat the personal information that you have supplied to us in accordance with our responsibilities under the General Data Protection Regulation Act 2018 as it applies in the EU, and will not pass it to any outside organisations or individuals unless we are required to do so by law.

 

3. How long do we keep your data?

For the purpose of legal protection we are required to hold the personal information you have given to us, and any notes about massage treatments for a minimum of seven years.

Seven years after your last treatment we will permanently delete all personal information that we hold.

If you withdraw your consent during the seven-year retention period, we will archive your data until the seven-year period expires.

Whilst your information is archived, we will not access or process it in any way accept if needed for legal protection or if required to do so by law.

Should you wish to withdraw your consent at any time please email spiralpaththerapies@gmail.com  with your request.

You have the right to review, update or amend the personal data we hold about you at any time. Please email spiralpaththerapies@gmail.com  with your request.

4. Security of your personal data

We will not share any personal details with any other third parties without your agreement, unless required in order to fulfil our contract with you, or allowed by law. 

Our website, data storage and email software is hosted by Wix.com. They provide us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Spiral Path Therapies uses industry standard technology to ensure the security of your data, and makes every effort to protect against the loss, misuse and alteration of any data provided to us.

Data transmission over the internet is however, inherently unsecure and no transmission can be guaranteed as one hundred percent secure.

Please note that when you click links on our website, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

5. Complaints

If, for any reason, you are unhappy with how we are handling your data, please raise your concerns with us first, so that we can seek a resolution.
If you are still not satisfied, then you have the right to complain to the Information Commissioner’s Office (ICO).

 

You can at any time choose to opt out from receiving any communications from us, by contacting spiralpaththerapies@gmail.com

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately

 

Spiral Path Therapies, Trowse, Norwich, NR14 8UA, UK

bottom of page